Overview
This guide walks you through setting up your white-label neobank on Fossapay. From initial configuration to going live with your first customers.Prerequisites
Before starting:- Completed initial consultation with Fossapay team
- Signed white-label agreement
- Received your dedicated API credentials
- Business verification documents ready
Step 1: Business Setup
Complete KYB (Know Your Business)
Submit your business verification documents:Configure Business Settings
Step 2: Branding Configuration
Set Brand Colors
Customize Communications
Set up email templates:Step 3: Product Configuration
Configure Wallet Features
Set Up KYC Tiers
Configure Pricing
Step 4: Technical Integration
Set Up Webhooks
Implement Customer Onboarding
Implement Deposits (Auto Top-up)
Implement Withdrawals
Step 5: Testing
Test in Sandbox
Testing Checklist
- Customer registration flow
- Virtual account creation
- Deposit simulation
- Wallet crediting
- Wallet-to-wallet transfers
- Bank withdrawals
- KYC verification
- Webhook handling
- Error scenarios
- Rate limiting
Step 6: Go Live
Pre-Launch Checklist
- All features tested in sandbox
- Business verification approved
- Branding configured
- Webhooks configured and tested
- Customer support ready
- Terms of service published
- Privacy policy published
- Pricing finalized
- Settlement account configured
Switch to Live
Launch Day Tasks
- Monitor dashboard for transactions
- Watch webhook logs
- Have support team ready
- Monitor error rates
- Check settlement schedules
Step 7: Operations
Daily Operations
Support & Resources
Technical Support
24/7 support: [email protected]
Documentation
Complete API docs and guides
Developer Community
Join our Telegram community
Dashboard
Monitor your platform